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Cluster Head - Operations

2070Health·Mumbai

Pay not stated10–12 yrsFull-time
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About the role

Cluster Head - Operations at 2070Health. The Cluster Head will be responsible for overseeing the operational, financial, and patient experience performance across multiple Luma Fertility centres.

What you'll do

  • The Cluster Head will be responsible for overseeing the operational, financial, and patient experience performance across multiple Luma Fertility centres
  • Work closely with Centre Managers to drive operational excellence, revenue growth, standardisation, and scalability as Luma expands
  • Business Performance & Revenue
  • Own cluster-level revenue, profitability and operational KPIs aligned with company AOP
  • Drive treatment conversions, attachment rates, FCDR and indirect conversions across all centres

What you need

  • 10–12 yrs of experience
  • Reporting
  • SOP writing
  • Talent management
  • Documentation
  • Problem solving
  • Any graduate

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