Cluster Manager - Digital Platforms and Consumer AI/Senior Cluster Manager - Digital Platforms and Consumer AI

About the role

To own and drive end-to-end product delivery for assigned App and Web digital journeys by translating business requirements into executable product roadmaps, coordinating with cross-functional teams, ensuring timely delivery of features, managing UAT and launch readiness, and monitoring post-live performance to improve customer experience, digital adoption and business conversion.

What you'll do

• Translate business requirements into product backlog, user stories, BRDs, acceptance criteria and release scope
• Maintain product roadmap and ensure alignment with POD Head, PMG, Business and Technology teams
• Own delivery of assigned digital journeys from requirement discovery to go-live and post-launch monitoring
• Coordinate with IT, Design, Analytics, Operations, Risk and Compliance teams for timely execution
• Track sprint progress, dependencies, defects, UAT observations and release readiness

What you need

• 7–10 yrs of experience
• Bug tracking
• Business analysis
• Roadmapping
• SOP writing
• Wireframing
• Communication
• B.Tech or B.E. or BBA or MBA