Coll - SREXE

About the role

As a Coll - EXE, you will be the primary point of contact for customers, ensuring a seamless and satisfactory experience. Your role is crucial in maintaining positive customer relationships and driving business growth. You will be responsible for handling a high volume of customer interactions, providing timely and accurate information, and ensuring a high level of customer satisfaction.

What you'll do

• Be the primary point of contact for customers, ensuring a seamless and satisfactory experience
• Be responsible for handling a high volume of customer interactions, providing timely and accurate information, and ensuring a high level of customer satisfaction
• Act as the primary customer service representative, handling inquiries and complaints via various channels (phone, email, chat, and door-to-door visits)
• Resolve customer issues and provide effective solutions, ensuring a high level of customer satisfaction
• Maintain accurate records of customer interactions and ensure data privacy and security

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Diploma