Collaboration Operations Engineer

About the role

We are seeking a skilled and experienced Office 365 Tenant Administrator to join our team. The ideal candidate will have a strong background in Office 365 and Exchange Online, as well as Microsoft Exchange 2016 or later. This role will be crucial in supporting a hybrid environment with Office 365 and ensuring seamless integration and operation.

What you'll do

• Manage and support Office 365 services including, but not limited to, Exchange, SharePoint, Teams, and OneDrive
• Ensure the reliability and scalability of Office 365 services
• Involved in Major Incident Management processes including preparing Root Cause Analysis and implementing Post Incident Recommendations
• Prepare and maintain documentation. Present new ideas and concepts to the team
• Perform thorough root cause analysis, best practice troubleshooting techniques and processes

What you need

• 5–9 yrs of experience
• Office 365
• Active Directory
• Root cause analysis
• Azure
• Documentation
• PowerShell
• Any graduate

Good to have

• MS Office
• ServiceNow