Collection Executive

About the role

As a Collection Executive, you will play a crucial role in our organization's financial operations. Your primary responsibility will be to oversee the collection process, ensuring that payments are received promptly and accurately. You will act as a liaison between the company and its customers, providing excellent customer service and resolving any payment-related issues.

What you'll do

• Play a crucial role in our organization's financial operations
• Act as a liaison between the company and its customers, providing excellent customer service and resolving any payment-related issues
• Manage a portfolio of customer accounts, ensuring timely and accurate collection of payments
• Negotiate and agree on payment plans with customers, considering their financial situations and the company's interests
• Maintain accurate records of all collection activities, including documentation of customer interactions and payment transactions

What you need

• 20–30 yrs of experience
• Excel
• Reporting
• Collections
• Customer service
• Data analysis
• Accounting
• Diploma or B.Com or BBA

Good to have

• CRM