Collections Executive - Retail MFB - Collections - Purnea - Uttam Complex - J Grades

About the role

To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership Correspond with multiple sources to negotiate payment schedules that suit the customer’s current financial

What you'll do

• Drive the collection process of receivables across multiple sources thereby reducing the total outstanding
• Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area
• Provide efficient customer service regarding collection issues, process customer refunds, process, and
• Review account adjustments, resolve client discrepancies and short payments
• Monitor and maintain customer account details for non - payments, delayed payments, and other

What you need

• Collections
• Reconciliation
• Customer service
• Accounts receivable
• Sales
• Compliance
• Any graduate