Collections Junior Specialist

About the role

As a Collections Junior Specialist at Infobip, you will be in the Order to Cash part of the team, which handles monitoring and billing, sending invoices, reconciling usage reports, analyzing revenue and prepaid balances, and communicating with clients regarding payment concerns while collaborating with various internal teams.

What you'll do

• Strictly Following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements
• Continuous communication with the clients through over calls and emails to understand their concerns in terms of bill disputes
• Actively maintaining customer base of minimum 300 C/B Segment Customer
• Actively managing doubtful debt and write-offs, and LPC Calculations
• Management of Customer Collections Master Data In Salesforce

What you need

• 3–6 yrs of experience
• Collections
• Accounting
• Excel
• Billing
• MS Office
• Salesforce
• B.Com

Good to have

• Accounts receivable