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Collections Representative

UnitedHealth Group (Optum)·Chennai

Pay not stated1.5–5 yrsFull-time

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About the role

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

What you'll do

  • Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment, including coordinating with payers
  • Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
  • Accounts Receivable Specialist that has an 'understanding' of the whole accounting cycle / claim life cycle
  • Ensure all workflow items are completed within the set turn-around-time within quality expectations
  • Be able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #'s, leading to process improvements

What you need

  • 1.5–5 yrs of experience
  • Collections
  • Accounts receivable
  • Excel
  • MS Office
  • Data entry
  • Accounting
  • Any graduate

Good to have

  • SOP writing

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