Community Manager MUMBAI

About the role

8-10 years of experience in hospitality, operations, customer success, community management, consulting, or related fields. Proven experience managing teams, customer relationships, and business operations. Demonstrated ability to drive operational efficiency, member satisfaction, and revenue growth.

What you'll do

• Lead end-to-end business operations with ownership
• Lead community and operations teams to deliver exceptional member experiences
• Drive occupancy, renewals, member retention, and support sales initiatives
• Oversee day-to-day building operations, facilities, maintenance, and vendor management
• Plan and execute community engagement programs, networking events, and member-focused initiatives

What you need

• 8–10 yrs of experience
• Performance management
• Customer success
• BBA