Concierge Associate - Fairmont Agra

Accor·Agra, Uttar Pradesh

Pay not stated2–5 yrsFull-time

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About the role

Concierge Associate - Fairmont Agra at Accor. Provide exceptional guest services and personalized assistance to hotel guests, ensuring their comfort and satisfaction throughout their stay.

What you'll do

Provide exceptional guest services and personalized assistance to hotel guests, ensuring their comfort and satisfaction throughout their stay
Make restaurant reservations and provide dining recommendations based on guest preferences and dietary requirements
Arrange transportation services, including airport transfers, local tours, and sightseeing excursions
Offer comprehensive local knowledge and recommendations for attractions, cultural sites, shopping, and entertainment venues in and around Agra
Handle special guest requests and resolve issues promptly and professionally to exceed expectations