Concierge / Tour Manager

About the role

We are looking for a highly skilled and customer-focused Concierge / Tour Manager to join our Luxury Escapades team. This role involves curating exceptional travel experiences, managing high-profile clients, and ensuring seamless travel arrangements to deliver unparalleled luxury services.

What you'll do

• Plan, organize, and manage luxury tours and personalized travel experiences
• Act as the primary point of contact for clients, ensuring all their needs are anticipated and met
• Collaborate with luxury hotels, transportation providers, and tour operators to deliver premium experiences
• Handle last-minute changes, client requests, and crisis management with professionalism
• Research and stay updated on exclusive destinations, events, and trends in luxury travel

What you need

• 6–8 yrs of experience
• CRM
• Client relationship
• Event management
• Coordination
• Negotiation
• Communication
• Any graduate

Good to have

• Hospitality