Consultant Cloud Operations

About the role

Your role will include ensuring service continuity, resolving technical challenges, and contributing to service improvements that enhance client satisfaction and operational performance. You are a knowledgeable professional with over 7 years of experience in cloud operations and virtualization technologies, holding a graduate degree in science, engineering (BE/B Tech), or M.Sc.

What you'll do

• Engage with international customers to accurately understand their cloud operational requirements and deliver tailored solutions that meet their needs
• Collaborate with cross-functional internal teams to ensure seamless integration and reliable delivery of cloud services across multiple platforms
• Identify, analyze, and resolve technical issues promptly to maintain service availability and operational continuity
• Operate effectively in a distributed virtual environment, coordinating with stakeholders across various time zones to support service excellence
• Manage unexpected operational challenges with strategic and composed approaches to ensure timely resolution and minimal impact on customers

What you need

• 7–13 yrs of experience
• Linux
• Azure
• VMware
• B.Tech or B.E. or M.Sc