Consultant-Domain

About the role

This role operates as independent technical ownership for complex incidents, problem analysis, changes and service improvement.

What you'll do

• Own complex incidents and coordinate technical resolution across application, infrastructure, data and vendor teams
• Perform deep log, query, configuration, performance and integration analysis
• Develop and peer-review scripts, fixes, operational automation and data corrections under change control
• Lead root-cause analysis and ensure preventive actions are measurable and closed
• Plan and execute releases, patches, upgrades, failover tests and operational readiness activities

What you need

• 5–8 yrs of experience
• Office 365
• Azure
• PowerShell
• Root cause analysis
• ITIL
• Active Directory
• B.Tech or B.E. or B.Sc or BCA

Good to have

• TCP/IP
• REST APIs
• Intune