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Consultant(DPO)

HCLTech·Bengaluru

Pay not stated8–14 yrsFull-time
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About the role

Primary role/ responsibility for this role is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform. dCEM is primary SPOC for RISE customers and will engage with customers on regular basis to provide guidance about their SAP Landscape functioning OR any maintenances (planned/ unplanned)

What you'll do

  • Technical Architecture, Landscape issues/ queries guidance to end customers
  • Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
  • Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
  • Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
  • Supports in de-escalations of critical customer situations

What you need

  • 8–14 yrs of experience
  • SAP
  • SAP HANA
  • SAP Basis
  • AWS
  • GCP
  • Azure
  • Any graduate

Good to have

  • Salesforce
  • Customer success

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