Consultant - Veeva Safety - Managed Services (Remote)

About the role

Managed Services is provided to our R&D customers after they go live with Veeva applications. We aim to be our customers' trusted partners and ensure they leverage the additional value Veeva applications offer. Due to the rapid growth of our client portfolio, we are growing our team every year and opening many career opportunities for our new and existing employees.

What you'll do

• Work closely with customer business and IT staff to understand their requirements
• Think critically to help design the solution your customers request as well as the solution they have not requested but may need
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
• Drive change management methodology for our customers switching from on-premises to SaaS solutions

What you need

• 5–9 yrs of experience
• SQL
• Pharmacovigilance
• Customer success
• Change management
• Any graduate