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Contractor

Veradigm·Pune

Pay not statedJunior levelContract
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About the role

Provide product support to customers via the telephone and/or Internet (e.g., instant message, email) Track and document inbound support requests and ensure proper notation of customer problems or issues. Assess nature of product or service issues and resolve support problems. Provide day to say support via internal support ticket system tool.

What you'll do

  • Provide product support to customers via the telephone and/or Internet (e.g., instant message, email)
  • Track and document inbound support requests and ensure proper notation of customer problems or issues
  • Assess nature of product or service issues and resolve support problems

What you need

  • 1–3 years in customer support & success
  • Problem solving
  • Any graduate

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