Creative Director (Senior Managing Consultant)

About the role

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the organisation within Services that develops and executes the marketing programs that help our clients achieve their marketing goals.

What you'll do

• Lead and inspire a high-performing creative organization supporting Advisors Creative Desk (ACD) globally, fostering a culture of excellence, accountability
• Provide creative leadership and oversight across projects, ensuring consistent delivery of high-quality, strategically aligned work at scale
• Drive the evolution of ACD's global delivery model, establishing scalable processes, governance frameworks and quality standards across regions and teams
• Lead the adoption of AI-enabled workflows, automation and emerging technologies to enhance creative quality, productivity, consistency and speed-to-market
• Identify and implement process, workflow and tooling enhancements that improve efficiency, scalability and operational performance

What you need

• 15–27 yrs of experience
• Any graduate