Credit & Collections Specialist

About the role

We are looking for a Credit & Collections Specialist to support our accounts receivable team. In this role, you will be responsible for conducting collection calls, resolving billing disputes, and negotiating payment terms with customers facing cash flow challenges. You will work closely with accounts receivable, finance, operations, sales and additional relevant internal teams to ensure the timely collection of outstanding balances.

What you'll do

• Conduct collections outreach and obtain payment commitments
• Resolve customer billing disputes by engaging respective internal and external stakeholders
• Collaborate with respective teams to identify potential bad debts
• Evaluate credit applications and recommend credit limits
• Ensure compliance with GAAP, company policies, and government regulations

What you need

• 5–9 yrs of experience
• Collections
• Excel
• Negotiation
• US GAAP
• Risk management
• Compliance
• Any graduate

Good to have

• SAP
• ERP
• Cash flow
• Accounts receivable