Credit Assessor

About the role

As a Credit Officer, SME Assessment, you will play an important role in supporting Business & Private Bank Operations by delivering accurate and timely credit assessment activities for customer account matters, including overdrawn account reviews. You will be responsible for assessing customer information, applying credit policy and decisioning guidelines, and ensuring outcomes are consistent, compliant, and customer focused.

What you'll do

• Complete credit assessment and customer account review activities, including overdrawn account assessments
• Apply credit assessment principles and responsible lending requirements to support fair, consistent and policy-compliant outcomes
• Deliver work accurately and within agreed turnaround times, service levels and quality expectations while minimising rework and operational impacts
• Identify incomplete information, process exceptions, potential risks or matters outside standard guidance and escalate them appropriately
• Manage assigned workflow, monitor outstanding items and communicate progress to support team service delivery objectives

What you need

• Credit appraisal
• Any graduate

Good to have

• Customer service