Credit Processing Manager - Digital

About the role

This is a non-sales role & this role requires the candidate to interact with customers over Video calls for KYC check and handling customer calling. This is a non-sales role & this role requires the candidate to interact with customers over Video calls for KYC check and handling customer calling.

What you'll do

• Managing Customer Identification process through Video call
• Performing due diligence checks & reviewing KYC documentation through Video Calls
• Communicate effectively with customers to guide them through the verification process and address any concerns
• Ensure accuracy and completeness of documentation and information collected during the VKYC process
• Ensure customer identity, assess potential risks, prevent fraudulent activities & continuous monitoring while performing Video calling

What you need

• 3–5 yrs of experience
• KYC
• Excel
• Customer service
• PowerPoint
• Due diligence
• SOP writing
• Any graduate

Good to have

• Credit appraisal