CRM Consultant

About the role

Min 7+ years of experience in the IT industry in professional services / solution engineering / consulting with 5+ years of experience primarily in Salesforce / Veeva CRM , Customization, System Integration and deploying solutions. Experienced in integrating CRM with Master data and digital content Daily interact with team and make sure tasks on track, highlights challenges and roadblocks in management calls.

What you'll do

• Business process analysis-Analyse client business processes to identify improvement opportunities and change areas
• Market research & benchmarking-"Conduct in-depth market analysis and validate benchmarking study and proposed alternate process and functional methodologies
• Perform cost benefit analysis of proposed strategies to support planning decisions, including identification of any third party products."
• Optimization Initiatives-Identify domain-specific process improvement opportunities, evaluate and propose enhancements
• Technical Documentation-Prepare drafts of technical documentation for business processes and system configurations by gathering inputs from cross-functional teams to…

What you need

• 5–8 yrs of experience
• CRM
• SQL
• Salesforce
• Data warehousing
• Any graduate