CRM

About the role

Business Process and Re-engineering: * Establish streamlined processes for quick Turnaround Time (TAT) and response times.

What you'll do

• Ensure high customer satisfaction, define service standards, lead end-to-end customer lifecycle management, optimize processes, collaborate with teams
• Lead and motivate team, define KPIs, provide guidance and support for development, and recognize and reward high performance
• Opportunities to grow within the property and building & construction industry
• Work in a collaborative environment with a focus on customer satisfaction
• Supportive company culture that values professional development

What you need

• 10–18 yrs of experience
• CRM
• Customer service
• Sales
• Salesforce
• SOP writing
• Collections
• Any graduate

Good to have

• SAP