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Cross Technology Managed Services Engineer (L1)

NTT Managed Services·Lucknow

Pay not statedJunior levelFull-time

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About the role

Basic knowledge of management agents, redundancy concepts, and ITIL processes. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.

What you need

  • 1–3 years in software engineering
  • SOP writing
  • ITIL
  • Any graduate

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