CS Content Designer

About the role

We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.

What you'll do

• Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time
• Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve
• Help evolve content guidelines and standards

What you need

• 1–4 yrs of experience
• Writing
• User flows
• Research
• Any graduate