Customer Application Engineer

About the role

The team is still growing in order to guarantee the satisfaction of a growing number of customers.

What you'll do

• Be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the…
• Own enhancements, Upgrades and Application Performance Tuning Activates
• Management of customer relations on the application
• Responsible for your customers satisfaction by providing attention and technical expertise
• Weekly meeting (prioritization of requests) and monthly meeting (maintenance report, improvement plan and new subjects) with the customer and the integrator partner

What you need

• 4–7 years in customer support & success
• SQL
• C#
• Customer service
• .NET
• Communication
• B.Tech or B.E. or M.Tech or B.Sc or BCA or MCA or M.Sc

What you get