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Customer Care Executive

Hdfc Bank·Bhubaneswar

Pay not stated0–5 yrsFull-time

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About the role

Deliver superior customer service and cross-sell products to achieve branch profitability.

What you'll do

  • Complete operational tasks efficiently and accurately
  • Monitor processes and ensure compliance with bank standards
  • Prepare and submit required reports promptly
  • Maintain records and ensure proper upkeep of systems and processes
  • Manage lobby and queues for quality service. Resolve complaints within TATs, escalate as needed

What you need

  • 0–5 yrs of experience
  • Customer service
  • Sales
  • Cross-selling
  • Communication
  • AML
  • Any graduate

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