Customer Care Executive

About the role

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team.

What you'll do

• Managing a team of representatives offering customer support
• Overseeing the customer service process
• Resolving customer complaints brought to your attention
• Creating policies and procedures
• Planning the training and standardization of service delivery

What you need

• 0–2 yrs of experience
• Customer service
• Communication
• Class 12

What you get

• ₹2.4 L–₹3 L a year