Customer Care Executive Voice
Reliance Jio·Anand, Gujarat
- Can I apply
- Needs Class 12 · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Reliance Jio's site: account needed, ~10–15 min
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About the role
Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based approach for all customer interactions Educate the customer at every given possible opportunity Ensure updation of product, system, process and policy knowledge Adhere to rostered timing, scheduled shifts and activities
What you'll do
- Respond to all customers in appropriate tone and language
- Educate the customer at every given possible opportunity
- Ensure updation of product, system, process and policy knowledge
- Resolve customer queries within agreed timelines
- Manage outbound campaigns as per business requirement
What you need
- 2–5 yrs of experience
- Customer service
- Problem solving
- Class 12
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