Customer Care Executive

About the role

As a Customer Care Executive, you will serve as the first point of contact for customers, addressing inquiries and resolving issues related to services. This role is ideal for energetic individuals who are passionate about helping others and delivering exceptional customer service. You will collaborate with a supportive team, receiving the necessary training and mentorship to thrive in the telecommunications industry.

What you'll do

• Address customer inquiries and provide accurate information
• Resolve customer complaints effectively and efficiently
• Maintain records of customer interactions
• Collaborate with team members to improve service delivery

What you need

• Customer service
• Telecom
• Communication
• Diploma