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Customer Care Representative Associate

Fedex·Mumbai

Pay not statedJunior levelFull-time
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About the role

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

What you'll do

    What you need

    • 1–3 years in customer support & success
    • Customer service
    • MS Office
    • Problem solving
    • Any graduate

    What you get

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