Customer connectivity engineer

Open Systems AG·Noida

Pay not statedJunior levelFull-time

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About the role

As a Customer connectivity engineer, you will work in international teams focused on customer experience and satisfaction, installing, coordinating and operating global connectivity solutions for multinational organizations. Specifically, you will support our customer teams and the 24x7 Mission Control Operations Center in close collaboration with our customers.

What you'll do

Connectivity related administration tasks incl. order and RFS date tracking, ISP quality assurance and connectivity delivery handover
Design, deploy and maintain WAN solutions using technologies such as SD-WAN and leased line
Work with ISPs and telecom providers for provisioning and issue resolutions
Manage circuit Upgrades, migrations and service decommissions
Project management and logistics, coordination, and communication