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Customer Delivery Manager

T-Systems ICT India·Bengaluru

Pay not statedMid levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Overall Objective Summary Accountable for the end to end delivery for customer accounts or cluster of accounts with a focus on quality and cost and the delivery liaison between the customer and the delivery organization e g CS CMS Foster strong collaboration and direct communication with the Service Management CSM organization and both internal and external delivery units suppliers Accountabilities and

What you need

  • Customer service
  • Escalation handling
  • Sales
  • SAP
  • ServiceNow
  • Communication
  • Any graduate

Good to have

  • Costing

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