- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Tata Capital's site (Oracle): account needed, ~10–15 min
Early: posted 6 h ago on their own site
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About the role
The Customer Engineer 1 (CE1) is the owner of customer incidents as assigned. The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders.
What you'll do
- T&M Revenue- meet or exceed plan based on territory or country/region goal
- Closed Calls/CE/Day – based on territory or country/region goal
- Utilization Rate – based on territory or country/region goal
- Open Calls/CE/Day – based on territory or country/region goal
- Local Parts Fill Rate/Day – based on territory or country/region goal
What you need
- 1–4 years in customer support & success
- Customer service
- IPR
- Communication
- POS
- B.Tech or B.E. or Diploma
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