Customer Engineering Manager, AI, Google Cloud

About the role

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

What you'll do

• Lead a team of AI Customer Engineers and Forward Deployed Engineers, focusing on team culture, talent strategy
• Foster customer partnership and provide thought leadership related to cloud, transformation
• Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve technical wins and…
• Oversee domain-specific prototyping and proofs-of-concept

What you need

• 10–18 years in customer support & success
• GCP
• Prototyping
• Sales
• Go-to-market
• Any graduate

Good to have

• Tailoring