highlisted

Customer Experience Associate

Workers Town·Kota, Rajasthan

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Customer Experience Associate, you will be the first point of contact for our customers, skillfully handling inquiries and resolving issues effectively. Your role will involve assisting customers with their service needs, ensuring they have a positive experience with our client's offerings. This position is ideal for those who enjoy engaging with people and wish to develop their communication skills in a fast-paced environment.

What you'll do

  • Handle customer inquiries and provide information about services
  • Resolve customer complaints and escalate issues when necessary
  • Document customer interactions and feedback

What you need

  • CRM
  • Customer service
  • Communication
  • Telecom
  • Diploma

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