Customer Experience Lead

About the role

It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities.

What you'll do

• Supports sales processing activities for assigned areas and processes
• Learns requirements and develops capability in all areas of sales processing
• Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
• Learns and practices basic analysis
• Implements specified changes to processes and tools to improve performance, efficiency and customer satisfaction

What you need

• 0–2 yrs of experience
• Sales
• Problem solving
• BBA