Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the primary point of contact for our customers, handling their inquiries, concerns, and providing timely and accurate information. Your role is crucial in maintaining positive customer relationships and driving business growth. You will be a key member of our team, working closely with various departments to deliver an exceptional customer experience.

What you'll do

• Be the primary point of contact for our customers, handling their inquiries, concerns, and providing timely and accurate information
• Act as the first point of contact for customers, ensuring a warm and professional welcome
• Handle customer inquiries and provide accurate information via phone, email, and live chat
• Collaborate with internal teams to address customer needs and improve overall customer experience
• Keep detailed records of customer interactions and feedback for future reference

What you need

• 20–30 yrs of experience
• Chat support
• Customer service
• Communication
• Diploma

Good to have

• CRM