Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited to our valued clients. Your primary focus will be to establish and nurture long-lasting relationships, ensuring a positive and personalized experience for each client. You will be responsible for understanding their needs, providing tailored solutions, and delivering exceptional customer service throughout their journey with us.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited to our valued clients
• Build and maintain strong relationships with assigned clients, ensuring their satisfaction and loyalty
• Handle client inquiries, complaints, and feedback, ensuring prompt and effective resolution
• Collaborate with internal teams to ensure seamless delivery of services and products to clients
• Conduct regular client meetings and presentations, providing updates and demonstrating our value proposition

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Problem solving
• BBA