Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the CLM Domestic BFSI | Manpower - Back office department. Your primary focus will be to handle customer inquiries, provide exceptional support, and ensure a seamless experience. You will be the first point of contact for customers, building trust and fostering long-term relationships.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited in the CLM Domestic BFSI | Manpower - Back office department
• Be the first point of contact for customers, building trust and fostering long-term relationships
• Handle customer inquiries and provide accurate, timely responses
• Resolve customer issues and complaints, ensuring a high level of satisfaction
• Maintain a positive and professional attitude at all times

What you need

• CRM
• Customer service
• Problem solving
• Diploma