Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will play a vital role in maintaining strong customer relationships and driving business growth. Your primary responsibility will be to provide exceptional customer support, ensuring a positive and satisfying experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving complaints, and providing accurate information via phone, email, and live chat.

What you'll do

• Play a vital role in maintaining strong customer relationships and driving business growth
• Be the first point of contact for customers, handling inquiries, resolving complaints, and providing accurate information via phone, email, and live chat
• Act as the primary point of contact for customers, ensuring a prompt and professional response to inquiries
• Handle customer complaints and provide effective solutions, maintaining a high level of customer satisfaction
• Provide accurate and timely information to customers, ensuring they are well-informed about our products and services

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Sales
• Data privacy
• Problem solving
• BBA