Customer Relationship Executive

Career Site·Bahadurgarh, Delhi NCR

Pay not stated20–30 yrsFull-time

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About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions with professionalism and a customer-centric approach. Your role is vital in maintaining and enhancing our reputation and ensuring customer satisfaction. Handle customer inquiries and provide timely, accurate information and solutions.

What you'll do

Be the face of our company, representing Digitide Solutions with professionalism and a customer-centric approach
Handle customer inquiries and provide timely, accurate information and solutions
Build and maintain positive relationships with customers, ensuring a personalized approach
Resolve customer issues and complaints efficiently, aiming for first-contact resolution
Collaborate with cross-functional teams to improve customer experience and feedback loops

What you need

20–30 yrs of experience
CRM
Customer service
Data privacy
Problem solving
Diploma

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