Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction. Your role is crucial in maintaining and enhancing our reputation and brand image. You will be responsible for handling a diverse range of customer inquiries, providing timely and accurate information, and offering effective solutions to ensure a seamless customer journey.

What you'll do

• Be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction
• Be responsible for handling a diverse range of customer inquiries, providing timely and accurate information
• Act as the primary point of contact for customers, addressing their inquiries and concerns
• Build and maintain strong relationships with customers, ensuring their loyalty and satisfaction
• Provide accurate and up-to-date information about our products and services, tailoring your approach to each customer's needs

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Tailoring
• Problem solving
• BBA