Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to ensure customer satisfaction and build long-lasting relationships. You will be the first point of contact for customers, handling inquiries, providing product/service information, and resolving any issues that arise.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact for customers, handling inquiries, providing product/service information, and resolving any issues that arise
• Handle customer inquiries and provide timely, accurate information
• Resolve customer issues and complaints in a friendly and professional manner
• Build and maintain positive relationships with customers, ensuring their satisfaction

What you need

• 20–30 yrs of experience
• Customer service
• Escalation handling
• MS Office
• Problem solving
• Any graduate