Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the primary point of contact for our valued customers. Your role is crucial in maintaining and enhancing our reputation for excellent customer service. You will handle a variety of customer inquiries, provide timely and accurate information, and ensure a positive customer experience.

What you'll do

• Be the primary point of contact for our valued customers
• Handle a variety of customer inquiries, provide timely and accurate information, and ensure a positive customer experience
• Act as the first point of contact for customers, handling inquiries via phone, email, and chat
• Provide prompt and accurate responses to customer queries, ensuring a high level of satisfaction
• Resolve customer complaints and issues, offering effective solutions and maintaining a positive attitude

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Communication
• Diploma