Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their experience with our products and services is exceptional.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its brand
• Be the first point of contact for customers, handling inquiries, providing information, and resolving any issues that may arise
• Greet and engage customers in a friendly and professional manner
• Provide accurate and timely information about our products and services
• Maintain a positive and helpful attitude throughout customer interactions

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Escalation handling
• Data privacy
• Problem solving
• Diploma