Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers. Your primary responsibility will be to provide timely and accurate support, ensuring a positive customer experience. This role requires excellent communication skills, a customer-centric approach, and the ability to work effectively in a fast-paced environment.

What you'll do

• Play a vital role in maintaining strong relationships with our customers
• Act as the primary point of contact for customers, handling inquiries, and providing timely responses
• Resolve customer complaints and issues, ensuring a high level of satisfaction
• Provide accurate and up-to-date information to customers via phone, email, and live chat
• Collaborate with internal teams to ensure a seamless customer journey and efficient issue resolution

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Data privacy
• Communication
• Any graduate