Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction. Your primary role is to handle customer inquiries, provide timely and accurate information, and resolve any issues or concerns they may have. You will be the first point of contact for our customers, so a friendly and professional demeanor is essential.

What you'll do

• Be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction
• Be the first point of contact for our customers, so a friendly and professional demeanor is essential
• Handle customer inquiries and provide excellent customer service via phone, email, and live chat
• Resolve customer issues and complaints in a timely and efficient manner, ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback for future reference and analysis

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Sales
• Problem solving
• Diploma