Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary focus will be on delivering exceptional customer service and creating a seamless experience for our clients. You will be responsible for handling a diverse range of customer inquiries, providing accurate information, and offering tailored solutions to meet their needs.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be responsible for handling a diverse range of customer inquiries, providing accurate information, and offering tailored solutions to meet their needs
• Handle customer inquiries and provide timely responses via phone, email, and live chat
• Resolve customer issues and complaints, ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• MS Office
• Problem solving
• Diploma