Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's brand and values. Your primary role is to ensure an exceptional customer experience, fostering long-term relationships, and driving customer loyalty. You will be the first point of contact for customers, handling inquiries, providing product/service information, and resolving any issues that arise.

What you'll do

• Be the face of Digitide Solutions, representing the company's brand and values
• Be the first point of contact for customers, handling inquiries, providing product/service information, and resolving any issues that arise
• Handle customer inquiries and complaints, ensuring prompt and efficient resolution
• Provide accurate and up-to-date information about company products and services
• Build and maintain positive relationships with customers, ensuring their satisfaction and loyalty

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Diploma