Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the voice of Digitide Solutions, building and maintaining strong relationships with our customers. Your role is crucial in delivering an exceptional customer experience, as you will be the first point of contact for various inquiries, complaints, and information requests.

What you'll do

• Be the voice of Digitide Solutions, building and maintaining strong relationships with our customers
• Be the first point of contact for various inquiries, complaints, and information requests
• Play a vital role in upholding our company's reputation for excellent customer service
• Handle customer inquiries and provide timely, accurate responses via phone, email, and live chat
• Resolve customer complaints and issues, ensuring a positive and satisfactory outcome

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Data privacy
• Communication
• Diploma